Important: if you have an Intuos 3 or a 1st generation Cintiq 21UX (DTZ-2100) the latest driver compatible with your tablet is 6.3.15-3: Ħ. Once the computer has restarted, download and install the latest driver for your device from: Open the Control Panel => Programs and Features.ĥ. ■ If your tablet is connected via Bluetooth, ensure that the tablet and the Bluetooth on your computer are turned OFF.Ģ. ■ If you are using a Wireless Kit, remove the USB dongle from your computer. Disconnect the tablet from the computer (Cintiq, Intuos Pro, Intuos and Bamboo users only) This applies to Companion 1/ 2 and MobileStudio Pro devices.ġ. ![]() Note: Wacom Pen Computer owners will need to skip step 1. To reinstall the Wacom driver, follow the steps below.
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